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BELL PERSON (Part Time)

Overview
JOB SUMMARY:
The Bell Person plays a key role in attending to the immediate needs of each guest, from their initial arrival at the hotel through their final departure.
Responsibilities
ESSENTIAL DUTIES INCLUDE, BUT ARE NOT LIMITED TO:
Assisting guests with luggage delivery, pick up and storage
Delivery of mail and packages
Greeting arriving vehicles and guest and bidding them farewell upon departure
Knowledgeable of property amenities so they best enjoy all the casino/hotel offers during their current and future visits
Assisting the Front Desk as needed
Qualifications
QUALIFICATIONS:
High School diploma, GED, or equivalent required
Prior high-volume guest service experience preferred
Must have exceptional guest service skills
Must be detail oriented
Must possess basic math skills
Must be able to communicate effectively with guests and other team members
Must be able to work nights, weekends, and holidays
WORK ENVIRONMENT:
Duties and responsibilities are typically performed in a front desk setting, which can be fast-paced. You may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
Must be able to work standing/walking for long periods of time
The employee must frequently lift and/or move up to 70 pounds.
PROPERTY PROFILE:
Open 24 hours a day, 7 days a week, 365 days a year, Seminole Casino Immokalee is the largest, most exciting attraction in the five-county region and Southwest Florida's premier gaming destination with 75,600 square feet of high-paying progressive gaming, over 1,100 slot machines, blackjack, Mini baccarat, Pai Gow, 3 Card Poker, Let it Ride Poker, Texas Hold'Em Bonus and live poker. In February of 2009 a $22 million expansion included the addition of the 1st Street Deli, a New York-style eatery, an upscale Player's Club and the Zig Zag Bar, a new lounge with a live entertainment stage. The facility features ample parking with 1,138 spaces including 28 spaces for handicapped drivers and valet service.
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
CLOSING:
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
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