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TRAINING - TABLE GAMES DEALER

Responsibilities:

  • Performing the functions of a Dealer on an assigned shift.
  • Responsible for dealing an assigned game in accordance with established policy and procedures.
  • Conducts the assigned game with respect to Seminole Gaming s Compliance, Regulations and procedures.
  • Responsible for customer satisfaction and enjoyment on a particular assigned table game.

Qualifications

  • Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
  • Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.
  • As called upon, explains aspects of various games to gaming patrons.
  • Processes all cash and maintains proper handling and accounting for assigned property items.
  • Maintains familiarity with other gaming and entertainment/service activities for the guests, in order to provide information and correct answers to questions.
  • Maintains an intimate and sound understanding of all standards, policies and procedures, including general policies and procedures of the Table Game Department.
  • Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.

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WORK ENVIRONMENT

  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.
  • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • Must be able to lift up to 50 pound.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

CLOSING

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen


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