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Supervisor - Cage

Overview
PROPERTY PROFILE:
Escape from the everyday job to Seminole Casino Hotel located in the beautiful paradise coast of Immokalee, Florida. Immokalee means "my home" ... there is no better place to work!
Open 24/7; 365 days a year, Seminole Casino Hotel Immokalee is Southwest Florida's premier gaming and entertainment destination. The 51,000-square-foot plus casino offers 1,300 slots, and 38 live table games including Blackjack, Mini-Baccarat, Pai Gow, Let It Ride, Three Card Poker, Mississippi Stud, Blackjack Switch and Spanish 21. Dining options include the award-winning 1st Street Deli, Asian fusion restaurant Lucky Mi Noodle House, and the recently renovated EE-TO-LEET-KE ("The Camp") Grill. Seminole Casino Hotel's nightlife is highlighted by the Zig Zag lounge, home of the Zig Zag Girlz, "where the party never ends" featuring nightly live entertainment and no last call. Additional entertainment and events are held at the Seminole Center, an indoor/outdoor special event center featuring state-of-the-art sound and lighting system. The new Seminole Casino Hotel is the first upscale hotel to open in or near Immokalee and offers suites and deluxe guestrooms with modern d?cor and features, plus amenities including a swimming pool with private cabanas, 24-hour fitness studio and free Wi-Fi.
Our staff spends their time making sure that every single one of our guests gets the royal treatment, but the Seminole family also rolls out the red carpet for our team members with competitive pay, benefits, free meals, recognition, free parking and a great work environment. If you're ready to join a stellar team that stands out from all the rest, apply today.
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in you home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities
SUMMARY
Under the direction of the Cash Operations Manager, the incumbent is responsible for the direct supervision of cashiering functions. Must adhere to the Seminole Tribe's Policies and Procedures. Manages cage inventory to include chip bank, main bank, check bank, front window and booth inventories.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Deals directly with customer concerns/complaints as required within jurisdiction.
Ensures all regulatory requirements are followed. Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel.
Promotes positive public/employee relations at all times.
Maintains a clean, safe, hazard-free work environment within area of responsibility.
Performs all other related and compatible duties as assigned.
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to read and write short memos.
Must also have strong communication and interpersonal skills. Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals.
Ability to calculate interest, commission, and percentages as it applies to job functions.
Must have excellent interpersonal skills to effectively work with staff as well as patrons.
Required to become proficient with department specific computer programs.
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required.
One (1) to two (2) years of related experience or an equivalent combination of education and experience.
Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience.
LANGUAGE SKILLS
Ability to read and understand all Seminole Tribe of Florida policies and procedures.
Must be able to communicate effectively with guests, team members and management in English, specific to position duties and responsibilities.
Must be able to complete standard Seminole Tribe of Florida forms and reports.
MATHEMATICAL SKILLS
Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
PHYSICAL DEMANDS
Must be able to stand and walk for extended periods of time
Regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear
Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception.
Position required bending, lifting and carrying supplies and equipment up to 50 pounds. With assistance, required to lift or carry items in excess of 50 pounds, push or pull carts and/or furniture weighing several hundred pounds.
WORK ENVIRONMENT
Must be able to work in a smoking environment
Must be able to work at a fast pace and in stressful situations
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
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