• Assisting guests with luggage delivery, pick up and storage
  • Delivery of mail and packages
  • Greeting arriving vehicles and guest and bidding them farewell upon departure
  • Knowledgeable of property amenities so they best enjoy all the casino/hotel offers during their current and future visits
  • Assisting the Front Desk as needed



  • High School diploma, GED, or equivalent required
  • Prior high-volume guest service experience preferred
  • Must have exceptional guest service skills
  • Must be detail oriented
  • Must possess basic math skills
  • Must be able to communicate effectively with guests and other team members
  • Must be able to work nights, weekends, and holidays


  • Duties and responsibilities are typically performed in a front desk setting, which can be fast-paced. You may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • Must be able to work standing/walking for long periods of time
  • The employee must frequently lift and/or move up to 70 pounds.


Open 24 hours a day, 7 days a week, 365 days a year,Seminole Casino Immokalee is the largest, most exciting attraction in the five-county region and Southwest Florida s premier gaming destination with 75,600 square feet of high-paying progressive gaming, over 1,100 slot machines, blackjack, Mini baccarat, Pai Gow, 3 Card Poker, Let it Ride Poker, Texas Hold Em Bonus and live poker. In February of 2009 a $22 million expansion included the addition of the 1st Street Deli, a New York-style eatery, an upscale Player s Club and the Zig Zag Bar, a new lounge with a live entertainment stage. The facility features ample parking with 1,138 spaces including 28 spaces for handicapped drivers and valet service.


We don t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn t just a part of our mission statement at Seminole Gaming; it s a commitment to each and every one of our current and future Guests.


As part of Seminole Gaming s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

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